"The Hallmark Rehabilitation team at The Clairmont has always been very professional and responsive to our needs and those of our residents.  They are a very hard-working, dependable, caring team that has helped us improve our rehab census and reimbursement while at the same time showing true compassion to every resident they come in contact with.  I would not trade them for anyone else!"

Administrator
The Clairmont - Beaumont
4/5/04

 

I wanted to take this opportunity to let you know what a wonderful rehab department we have. Our team has exceptional knowledge and experience in their field providing the best in customer service to all our residents and their needs. This team provides courteous and efficient services to the residents. You would look long to find another team who is more caring and dedicated to the improvement of life for the residents.

Sincerely,

Administrator
Anaheim, California
 

I am writing to share my appreciation of the rehabilitation staff at our facility. I am a psychologist and I work with the residents and Kathy Felts and her rehab staff has been extremely helpful in collaborating with me to assist clients in achieving their goals.

Kathy has made time to consult when time wasn’t readily available for her and she did so with patience. She is extremely supportive, caring, and empathic toward the residents here and they love her! Any professional or agency would be lucky to have her and Hallmark Rehabilitation on their team.

Counseling Psychologist
Lubbock, Texas
 


To Potential Clients of Hallmark,

My family owned company, Grether Facilities, have had a pleasure to work with Hallmark for the past two years. We have been pleasantly pleased with the switch from our prior contract company, in which we had a 6 year contract. The staff is extremely knowledgeable and has allowed us increased TILE and Medicare reimbursement. We consider them part of our family. We have included them with our administrative staff in special events to assist in marketing their company as well as ours. We feel there is no better Long-Term Rehab facility in Brazoria County.

In summary, I would always highly recommend Hallmark Rehabilitation as a partner in Long-Term Care and to join your family.

If you have any questions, I would be more than happy to speak with you.

Sincerely,
Sara Richards
CEO/Administrator Grether Facilities,Inc.

 


Dear Hallmark Rehabilitation,

My mother came into Lubbock Hospitality House on December 1, 2003 after suffering a broken a hip and massive stroke in October and November. When she arrived, she had not sat up in a chair, talked or responded at all since the stroke. By Christmas, the Rehab department had worked miracles!! Kathy and Cynthia had mother sitting up in a wheelchair, saying words and responding to simple commands.

I am an only child so the support and patience of both Kathy and Cynthia extended not only to my mother, but also to me. There were days I didn’t think I could stand another negative word from Mom. Yet, they always comforted me as well as encouraged Mom to keep going. They explained to me what would be realistic expectations and how a stroke affects the patient.

Mom is now walking with a walker short distances, goes anywhere she wants to in a wheelchair independently, dresses herself and talks constantly!! I don’t feel any of this would have been possible without Kathy and Cynthia’s persistence and care! Mom enjoys going to therapy and enjoys life again for the first time since her stroke. I would and have recommended our rehab department to friends and family.

Thank you,

Sue Collier, daughter of Bettye Pierce

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